How to Set Up Devices for Auto-Printing

Before proceeding with this guide, you need to first install an additional application, QZ Tray, which allows for auto-printing to take place and also contact Droptop Support to enable auto-printing for your account.

1. Ensure Printer and Computer are on the Same Network

   • Make sure your invoice/sticker printers are connected to the same network as your computer or are directly connected to your computer.
     
     

2. Access Printing Settings in Droptop

   1. Log into Droptop.

   2. Click on the gear icon in the top right corner to open the settings menu.

   3. Navigate to the "Printers & Cash Drawers" page.
      
      

3. Verify Printer Availability in Droptop

   1. In the "Printers & Cash Drawers" page, check the dropdown menus for your printer.

   2. If your printer does not appear, confirm that it is:

      • Properly installed (check drivers).

      • Powered on.

      • Connected to the correct network (if not directly connected to the computer).
        
        

4. Adjust Sticker Printer Orientation (if needed)

   • If the printing orientation for your stickers has changed after switching to QZ Tray, you can adjust it through Windows System Settings.

     1. Open Printers & Scanners in your Windows System Settings.

     2. Locate your sticker printer in the list.

     3. Click on your printer and select Printing Preferences.

     4. Modify the orientation settings as needed.

This completes the setup of your invoice and sticker printers. If you have any questions or need further assistance, please do not hesitate to reach out to us via live chat.